Privacy Policy

Last updated: April 23, 2026

Information We Collect

We collect information in three ways: (1) contact information you voluntarily submit via forms or phone calls, (2) automatic data collected through analytics tools (anonymized visitor data, pages viewed, referring source), and (3) information from calls made to our helpline (call duration, geographic area, caller phone number).

How We Use Information

Submitted contact information is used to respond to your inquiry, connect you with appropriate treatment resources, and verify insurance benefits. Call data is used to route calls, monitor quality, and report on aggregate performance. Analytics data is used to improve the website.

HIPAA Note

Cali Residential Treatment is not a covered entity under HIPAA. However, we treat health-related information with appropriate care. When we refer you to a treatment provider, the provider is responsible for their own HIPAA compliance regarding your protected health information.

Third-Party Sharing

Information you provide may be shared with treatment facilities or treatment network partners for the purpose of connecting you with care. We do not sell personal information.

Cookies and Tracking

Our website uses cookies for analytics (Ahrefs) and call tracking (CallRail). You can disable cookies in your browser settings.

California Residents

Under the CCPA, California residents have rights including the right to know what personal information we collect, the right to delete, and the right to opt out of sale. Contact us to exercise these rights.

Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised "last updated" date.